Legal

Terms & Conditions

Draft for Mount Grove to review. Deposit and cancellation terms not yet supplied

These terms apply to bookings made directly with Mount Grove through this website, by phone, email or WhatsApp. Bookings made through Airbnb, Booking.com or other platforms follow that platform's terms.

Bookings

A booking is confirmed once you've accepted these terms and our house rules, and we've received your deposit. You'll receive a confirmation by email and WhatsApp.

Booking the entire property reserves all five rooms. Room bookings are for the room booked plus shared use of the common areas.

Deposits and payment

The deposit amount and when the balance is due are shown before you pay.

Deposit percentage and balance timing to be confirmed

Cancellations and changes

Our cancellation terms are shown before you pay. To change or cancel a booking, contact us as early as possible.

Cancellation policy for rooms, entire property and events to be confirmed

House rules

Check-in from 3:00 PM
Up to 11 overnight guests
No pets
Smoking outdoors only, including vaping and e-cigarettes
Quiet hours from 11:00 PM to 7:00 AM
Please share your estimated arrival time in advance
Keep the kitchen and shared spaces tidy, and return the keys to our team at check-out

See our FAQs & House Rules for more. Extra charges may apply for damage, extra cleaning or breaches of these rules.

Events and gatherings

Events are by prior arrangement only and are confirmed in writing, including guest numbers, timings and any extra charges.

Liability

Guests are responsible for their own belongings and for supervising children, particularly around the pool. Please use the pool, gym and outdoor areas with care.

Contact

Questions about these terms? Email info@mountgrove.lk or call +94 74 309 8402.